Telemedicine lets established patients connect with their Hometown Health Centers provider via secure video or phone — for primary-care follow-ups, medication management, behavioral health, and many routine concerns. All you need is a smartphone, tablet, or computer with a camera.
Our Services
Telemedicine
Same care, from home. Established Hometown Health Centers patients can meet with their provider via secure video or phone for many routine and follow-up visits.
Accepting new patients
What we offer
Care included in this service
- Primary-care follow-upsReview test results, adjust medications, and check progress without coming to the clinic.
- Behavioral-health visitsTherapy and medication-management appointments delivered through secure video.
- Same-day acute careMany minor illnesses and concerns can be handled by phone or video for established patients.
- Patient portal accessMessage your care team, view records, and request refills 24/7 through the secure portal.
What to expect
Your visit, step by step
- 1
Schedule
Call us or message through the portal to request a telemedicine visit.
- 2
Connect
At your appointment time, click the secure link sent to your email or open the portal app.
- 3
Follow up
Visit notes, prescriptions, and next steps appear in your patient portal — same as an in-person visit.
Our providers
Who you’ll see
Where to find us
Locations offering this service
Insurance & cost
Affordable care for everyone
As a Federally Qualified Health Center, Hometown Health Centers offers a sliding-fee discount program based on household income and family size — no one is ever turned away for an inability to pay. Most major insurance plans are accepted.
- Medicaid (NY State)
- Medicare
- Commercial / Employer plans
- Fidelis Care
- MVP Health Care
- Sliding-fee discount (uninsured / under-insured)
Common questions