Update on Change Healthcare Breach

Free Credit Monitoring and Identity Theft Protections for Two Years 


Posted July 18, 2024

As reported earlier this year – Change Healthcare, a Tennessee-based vendor once used by Hometown Health Centers, had a significant security breach. Hometown learned about like many healthcare organizations with reports in the media. This means someone may have accessed a limited amount of your information. Hometown, up until recently, used this vendor to send patients their invoices.

The company is in the final stages of completing its investigation.

According to the company, “Change Healthcare plans to send direct notice (written letters), at the conclusion of the data review, as required to affected individuals identified for whom Change Healthcare has a sufficient address. Please note, Change Healthcare may not have sufficient addresses for all affected individuals. The mailing process is expected to begin in late July after Change Healthcare completes quality assurance procedures.”

 Hometown urges you not to wait to receive a notification. You are likely an affected individual. This means someone who should not have seen your information likely did. Contact Change Healthcare directly to obtain free credit monitoring and identity theft protections for two years. Further information is found here.

Contact Change Healthcare

1-866-262-5342